FAQ
Access to our exclusive online sales
20% off (regular price) fabrics online
15% off (regular price) online patterns
10% off (regular price) sewing notions
10% off (regular price) décor accents and drapery hardware
10% off (regular price) Yarn
There are exceptions. The online items that are exempt online will be indicated.
* at this time, “In store” refers only to Fabricville locations in eastern Canada. Online membership is not valid in Fabricland stores but we are happy to accept sewciety memberships online!
If you already have an elite membership card from Fabricville or a sewciety membership card from Fabricland click HERE to register and automatically benefit from the online member pricing. If you do not have a membership card and wish to get online benefits click HERE to purchase an online membership.
Online membership is FREE if you have an elite /sewciety membership card. You are good for the duration of your annual membership.
Note that the online membership is also valid in Fabricville stores but not valid in Fabricland stores at this time.
The member benefits may differ in store and online
You can either purchase a membership card at your local Fabricville or Fabricland store or purchase an online membership by clicking HERE.
Your online membership is also valid in all Eastern Canada Fabricville stores. With your online membership you will benefit from all the in-store elite member privileges as well. Your online membership is not valid in Fabricland stores.
If you live in Eastern Canada (Quebec and east of Quebec ) you can pick up your elite card at any Fabricville store by presenting your proof of purchase email confirmation to the cashier.
If you live in Western Canada (Ontario and west) the online membership is not valid at Fabricland stores at this time.
There are no cancellations or refunds on your online membership. The membership will have to run its course for one year from date of purchase.
Ripplefold
- Modern, sleek appearance with soft, continuous waves
- Maintains its shape thanks to a track system
- Ideal for large windows or sliding doors
- Smooth, effortless operation (glides easily along the
track) - Provides a uniform, high-end look from end to end
Permanent
Pleats
- Structured, tailored look with evenly spaced pleats
- Pleats are sewn in, so they hold their shape over time
- Adds a more formal and elegant finish to a room
- Offers excellent fullness and fabric distribution
- Ideal for decorative and high-end window treatments
Grommets
- Metal rings at the top allow curtains to slide directly
on the rod - Creates large, even folds for a contemporary style
- Easy to install and operate
- Works best with decorative curtain rods (rod is
visible) - Provides a clean, modern aesthetic
Rod
Pocket
- Fabric casing at the top where the rod slides through
- Soft, gathered look with a more traditional feel
- Simple and budget-friendly option
- Best suited for decorative panels rather than frequent
opening/closing - Hides the curtain rod for a more classic appearance
Tab
Curtain / Hidden Tab
Tab Top:
- Fabric loops (tabs) are visible at the top
- Casual, relaxed style
- Easy to hang and works well with decorative rods
Hidden Tab:
- Tabs are concealed behind the fabric
- Creates a cleaner, more polished look than standard tab
tops - Allows for a softer pleat effect without visible
hardware - Combines casual ease with a slightly more refined
finish
Translucent
(Light Filtering)
Softens and diffuses natural light
while maintaining privacy. Reduces glare without fully darkening the room.
- Ideal for living rooms, kitchens, and offices
- Allows daylight in while limiting visibility from
outside - Creates a bright, comfortable ambiance
Blackout
Blocks out most or all incoming
light for maximum darkness and privacy.
-
Depending on where the installation
is made (inside or outside mount), light gaps may vary. An outside mount is
recommended for optimal light control.
• Ideal for bedrooms, media rooms,
and nurseries
• Enhances sleep quality and reduces outside light intrusion
• Provides the highest level of privacy
Sheerweave
(Solar Screen Fabric)
A performance fabric designed to
reduce heat, glare, and UV rays while preserving your outside view.
- Ideal for offices, sunrooms, and large windows
- Maintains visibility to the outdoors
- Protects furniture from UV damage
Sheerweave
Openness Factors Explained
The percentage refers to how open
the weave is — the higher the number, the more light and visibility you get.
1% Openness
- Maximum privacy
- Blocks the most light and UV rays
- Minimal visibility to the outside
3% Openness
- High glare and heat reduction
- Good balance between privacy and visibility
5% Openness
- Moderate light filtering
- Clearer outside view
- Most popular option
10% Openness
- Maximum natural light
- Best visibility to the outside
- Lowest privacy
Inside
Mount
An inside mount is installed inside
the window frame, offering a clean, built-in look.
- Light Filtering Blinds:
Allow natural light to enter while maintaining a sleek and minimal
appearance. - Blackout Blinds:
Provide room darkening; however, there will always be small gaps on
either side of the blind, as the fabric is narrower than the
mechanism.
For best results, we recommend ordering with a cassette or valance
to conceal the mechanism and help reduce light from the top.
Measuring Guidelines:
- Measure in 3 places for both width and height:
- Width: left, center, right
- Height: top, middle, bottom
- Always use the smallest measurement to ensure a proper fit, as window frames are not
perfectly square and may shift over time.
Outside
Mount
An outside mount is installed
on the window frame or above it, allowing for greater coverage beyond the
window opening.
- Light Filtering Blinds:
Provide enhanced privacy and better light control by extending beyond the
frame. - Blackout Blinds:
This is the best option for maximum light control, making it ideal
for bedrooms, as it significantly reduces light gaps.
Installation & Sizing Tips:
- Installed on or above the window frame
- The width ordered is the total width of the
mechanism/cassette, not the fabric. - To ensure full coverage:
- Add a minimum of 4" to the width
(especially important for blackout blinds)
Important Information
All final deductions are made by the Fabricville team. A member of our custom
department will contact you to review your order before production begins.
No.
Please enter your exact measurements when placing your order.
Fabricville will make the necessary deductions to ensure a proper, seamless
fit.
For Blackout or Dimout Curtains
To ensure proper light blockage, we recommend the following minimum allowances:
- Width:
Add at least 4 inches on each side of the window frame - Height (Top):
Add a minimum of 4 inches above the window frame - Length (Bottom):
Extend at least 6 inches below the window frame
For optimal light control,
increasing these measurements where possible is recommended.
For Decorative Curtains
To achieve a well-framed look:
- Width:
Add at least 4 inches on each side of the window frame - Height & Length:
Based on personal preference and desired style
Permanent Pleat Curtains (Custom
– Travers Rod Only)
If you are ordering custom permanent pleat curtains for a Travers Rod Only:
- Add an additional 4 inches to your final width
measurement to allow for center overlap when selecting a center split
Heater Clearance Recommendation
If you have a heater located below your window:
- Leave a minimum clearance of 6 inches between
the heater and the curtains (8 inches recommended where possible)
If this clearance cannot be
achieved, a curtain protector can be installed to help keep curtains away from
electric baseboard heaters.
View product: https://fabricville.com/products/curtain-protector-white?_pos=1&_sid=c54310c8b&_ss=r
Important Information
All final deductions are made by the Fabricville team. A member of our custom
department will contact you to review your order before production begins.
Light Filtering Curtains
Light filtering curtains allow natural light to pass through while softening
its intensity. They provide daytime privacy while maintaining a bright and airy
atmosphere. Ideal for living spaces where natural light is desired.
Dimout Curtains
Dimout curtains reduce a significant amount of incoming light without
completely darkening the room. They offer enhanced privacy and help control
brightness. Suitable for bedrooms or spaces where a softer, subdued light is
preferred.
Blackout Curtains
Blackout curtains block nearly all incoming light, creating a dark environment.
They provide maximum privacy and can also help with insulation and noise
reduction. Recommended for bedrooms, nurseries, or any space requiring complete
darkness.
D.S
Rod (For Ripplefold & Permanent Pleats Only)
- Designed for Structured Drapery: Specifically engineered for ripplefold and permanent
pleat curtains to ensure consistent wave formation and uniform spacing. - Minimalist Aesthetic:
A sleek, low-profile track that keeps the focus on the curtains rather
than the hardware. - Invisible Hardware:
Can be ceiling-mounted and even recessed, creating a “floating curtain”
effect with nearly hidden hardware. - Sleek Design:
DS track has a rounded, "designer" edge that complements modern
interior styles and allows the curtains to be the main focus. - Color Variety:
Available in multiple finishes (white, grey, ivory, black) to blend
seamlessly into any space. - Ideal for Larger Installations: Excellent choice for wide windows or blackout curtains
requiring consistent, smooth movement.
Premium
Decorative Channel Rod (For Ripplefold & Permanent Pleats Only)
- Smooth, Effortless Operation: Internal carriers allow curtains to glide quietly
without snagging—ideal for heavier or floor-to-ceiling panels. - Uninterrupted Movement: Curtains slide freely across the full width without
interference from brackets. - Clean, Modern Look:
No visible rings or hooks, offering a streamlined and high-end finish. - Versatile Mounting Options: Can be installed on either the wall or the ceiling to
suit different design needs. - Ideal for Larger Installations: Excellent choice for wide windows or blackout curtains
requiring consistent, smooth movement.
**Decorative
Rods / Poles (1 1/8" Diameter)
(For Grommet, Tab Top & Rod
Pocket Curtains Only)**
- Enhanced Aesthetics:
Acts as a decorative element that enhances the overall design with a
modern metal finish. - Customization Options: Finials (rod ends) come in various shapes and
materials to match specific décor styles. - Visual Impact:
Can make a window appear wider or higher, creating a more dramatic and
luxurious look. - Style Compatibility:
Designed specifically for grommet, tab top, and rod pocket curtains where
the rod is visible. - Durable & Decorative: Combines strength with style, making it both
functional and visually appealing.
We do our best to provide you with one continuous piece of fabric. However, it is not always possible for larger quantities and we may need to fill your order in multiple cuts. In this case, we will fill your order with the longest cuts of fabric based on the available inventory. If you require a single length piece longer than 8 meters, please email us at service@fabricville.com prior to placing an order.
Examples:
• One bolt of vinyl contains 9 meters. If you order more than 9 meters, your order will not be one continuous piece.
• One bolt of Home Decor Fabric - Waterproof Canvas (Skus 22811) contains 10 meters. If you order more than 10 meters, your order will not be one continuous piece.
Currently we can only accept orders for complete meters (1, 2, 3, etc.). The system will not accept decimals or fractions.
We do our best to fulfill your complete order. However sometimes, items may not be available at the time of fulfillment. In this case, we will ship the balance of your order and you will be credited for the missing items including shipping.
Basic Fabrics refers to fabrics that are not seasonal. They are a part of the permanent collection that is always available year to year. This collection includes such fabrics as:
• Broadcloth - regular, wide-width and quilted
• Cotton Gingham
• Luxury Fur – Black and White
• Denim – 8 or 10 oz
• Lining
• Plain flannelette
• Diaper flannelette
• Moisture Protector
• Heavy Activewear
• Nylon Schuss
• Heat resistant Aluminized Sheeting
• Heat Resistant Quilted Teflon
• Radiantex
• Downproof Ticking
• Burlap
• Unbleached Twill
• Unbleached Cotton - regular and quilted
• Tea toweling
• Pure Cotton Sheeting - regular or quilted
• Felt - regular, wide-width and glitter
• Tulle – regular, wide-width and extra wide-width
• Crinoline
• Pattern tracing cloth
All Fabricville stores will honour the Fabricland membership, but the Club Elite discounts will be applied.
When you are ready to check out, choose the Pick up in-store option and select the store nearest you. Items shown as ONLINE ONLY are currently not available for pick up in-store. This service is currently only available in the greater Montreal area.
When will my order be ready for pick up?Your order will be ready for pick up in 3 to 8 business days from the date of purchase. You will be notified by email and must provide your order confirmation and a valid ID when picking up your order.
How long do I have to pick up my order?
You have 14 days from the date of purchase to pick up your order.
Can someone else pick up my order?
Yes, someone else can pick up your order on your behalf, provided they have your order confirmation and their own photo ID.
Can I combine Pick up in-store and ship to my address on the same order?
Unfortunately, you can only choose one or the other on the same order.
The taxes will be calculated according to your shipping address after you have entered your credit information.
If the city name is more than 32 characters long the billing system won't accept it. This can often cause a problem for Quebec municipalities. Canada Post has an official list with all the accepted abbreviations of extra-long city names. Please check this list to find your city name's official abbreviation.
www.canadapost.ca - Municipalities
The high density foam is firmer and will keep its shape longer in comparison to the standard one. The choice depends on the type of upholstery or usage. If you intend to use the foam for seatings we would recommend the high density but if you're creating a headboard or a padded valence the standard foam is perfect.
When an item is out of stock, you can simply click on the bell icon and you will be notified when it is back in stock. You will be notified on the same device where you clicked on the bell icon. This feature is visible on most computers and mobiles with the exception of iPhones and iPads.
What are my base fabric choices and fabric costs :
On Fabric Studio, base fabrics range from cottons, polyester, minky and athletic wicking jersey to velour, velveteen, satin and silk. Every design theme you choose gives you a drop down menu where you can select your base fabric and view the cost per meter. The fabric choices may vary per design theme.
Is there a minimum purchase required?
All orders placed on Fabric studio require a minimum 1 meter cut per design. However, we always suggest you order a “sample” before placing your main order.
What is the shipping time?
Custom orders placed on Fabric Studio typically ship out within 7 to 10 business days from the date the order was placed. You will receive an email with tracking information as soon as it is shipped.
Can I cancel my custom order?
Custom orders can be cancelled up to 12 hours from the time your order was placed.
Can I return my custom order?
Customizable products are created on demand upon purchase however, if you change your mind, orders can be cancelled up to 12 hours from the time your order was placed. We regret that custom fabric orders are non-refundable following the 12 hour grace period unless your fabric is flawed or damaged upon arrival. In the rare case of that happening, we'll be happy to offer you a replacement or refund.
Please contact us at service@fabricville.com and include your order number along with a photo of the issue for quick processing.